| Customer Contact Week (CCW) Asia 2025 | 201 days |
| Asia's #1 Regional Customer Contact Event 7/15/2025 - 7/18/2025 Venue: One Farrer Hotel, Singapore, Singapore | ||
| Please note ! All dates are subject to changes. | ||
| From Chatbots to Communities & Champions: Re-Imagining Customer Journeys for Exceptional Service
The Asian customer service market is experiencing a digital revolution, and Customer Contact Week Asia 2025 in Singapore puts you at the forefront of this transformation. Witness the power of Artificial Intelligence as chatbots evolve beyond scripted interactions. Imagine them understanding emotions and intent, delivering personalised and exceptional support. Augmented Reality is redefining remote assistance, allowing technicians to virtually guide customers through repairs - all from the comfort of their homes. The market is also recognising the value of data, with companies leveraging customer insights to personalise every touchpoint, from product recommendations to support suggestions. These online interactions are further amplified by the rise of thriving customer communities, fostering brand advocacy and peer-to-peer support. Customer Contact Week Asia 2025 goes beyond showcasing these trends. It delves into practical strategies for implementation. Join industry leaders, network with peers, and gain the insights you need to navigate this ever-evolving market. This premier event equips you to shape the future of customer service in Asia, ensuring exceptional experiences for both your customers and your workforce. Don't miss this opportunity to stay ahead of the curve and become a leader in the ever-changing customer service landscape! Website: https://www.customercontactweekdigital.com/events-customercontactweekasia |
| Venues | |||
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One Farrer Hotel | ||
| 1 Farrer Park Station Rd, Singapore 217562, Singapore Singapore Tel: +65-6363-0101 https://www.onefarrer.com/ | |||
| Organizers | |||
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IQPC Asia | ||
| PO BOX 2069, Robinson Road, Singapore 904069, Singapore Singapore Tel: +65-6980-6398 https://www.iqpc.com/ | |||
| PC Version | About Us | |
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