ICMI Contact Center Expo 2027	367 days
	International Customer Management Institute (ICMI) Contact Center Expo 11/2/2027 - 11/5/2027 Venue: MGM Grand, Las Vegas NV, United States
Please note ! All dates are subject to changes.

DISCOVER. LEARN. CONNECT: BREAKTHROUGHS BEGIN HERE Traditional contact center strategies are buckling under the weight of AI disruption and shifting customer demands. If your leadership team relies on outdated operational theories, you risk being left behind. ICMI Contact Center Expo bridges this critical gap. We replace abstract theory with high-impact, peer-led case studies and hands-on training built to solve your toughest operational hurdles. What you'll take home: Honest Peer Insights: Real deployment lessons from leaders who overcame the exact roadblocks you face today. Validated AI Roadmaps: Step-by-step strategies for secure integration. Workforce Optimization: Modern tactics to elevate human agent workflows. Website: https://icmievents.com/

Venues
	MGM Grand Las Vegas
	3799 S Las Vegas Blvd, Las Vegas, NV 89109, Las Vegas NV United States Tel: +1-877-880.0880 https://mgmgrand.mgmresorts.com/

Organizers
	Informa PLC
	5 Howick Place Westminster, London SW1P 1WG, London United Kingdom Tel: +44-(0)20-null https://informa.com/

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