Next Generation Patient Experience 2026 Next Generation Patient Experience 2026 348 days
The Conference Retreat for PX Innovators
12/2/2026 - 12/4/2026
Venue: JW Marriott Desert Springs Resort, Palm Springs CA, United States
Please note ! All dates are subject to changes.
NGPX is more than a conference - it's a catalyst for change and a community of passionate patient experience leaders redefining what it means to deliver truly human-centered care. In an industry facing economic pressure, shifting expectations, and staff burnout, NGPX provides a much-needed space to recharge, reconnect, and reimagine the future of patient experience.

PX professionals are navigating some of the toughest challenges in years, from gaining executive buy-in and engaging staff to meeting the evolving needs of empowered patients. NGPX was built to meet this moment. After months of research with PX leaders, we've designed an agenda that dives into what matters most, including how to:

Meet the heightened expectations of today's patient
Shift to a culture that prioritizes patients and families
Engage both clinical and non-clinical staff in PX strategies
Achieve a more unified view of the patient journey
Create patients and families who become advocates for your organization

NGPX blends bold ideas, real-world takeaways, and authentic storytelling to help attendees spark innovation, drive ROI, and lead with purpose. Join us and the community shaping what's next in patient experience.

Website: https://patientexperience.wbresearch.com/
Venues
JW Marriott Desert Springs Resort & Spa
74-855 Country Club Dr, Palm Desert, CA 92260, Palm Springs CA
United States
Tel: +1-760-341-2211
https://www.marriott.com/
Organizers
Worldwide Business Research
535 Fifth Avenue, 8th Floor, New York, NY 10017, New York
United States
Tel: +1-888-482.6012
https://www.wbresearch.com/

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